At Rare by Rani, we ship across Kolkata through trusted logistics partners, with shipping charges calculated based on product size, weight, destination, and payment method. Tracking details will be shared via email, SMS, or WhatsApp once your order is dispatched. While some products are ready to ship, others are made to order, with lead times clearly mentioned in the product details.
Returns are only accepted for items damaged in transit or with manufacturing defects, and requests must be made within 3 hours of delivery with supporting photos. Discounted and custom-made products are non-returnable and non-cancellable once confirmed. Select furniture comes with a five-year warranty covering manufacturing defects, with the first year offering free repairs. For custom or bespoke orders, signed technical drawings and individually quoted lead times are required. By placing an order, you agree to our latest policies, which may be updated periodically. Know More